Shop Policies

Payment

Payment via Paypal is due in full at time of order. Paypal accepts credit card and debit card payments without requiring an account.

Shipping

Ready to ship items are shipped within THREE (3) DAYS of cleared payment.

Made-to-order items ship in TWO (2) WEEKS. Please see shipping delivery times for total time before the bag reaches you.

Items are shipped to your Paypal address.

US ORDERS
All bags ship INSURED via USPS Priority with delivery confirmation. Delivery time takes 1-3 business days.

INTERNATIONAL ORDERS
All bags ship INSURED via USPS Priority International with delivery confirmation. Delivery time takes 7-14 business days.

NOTE:
I am not responsible for import taxes and duties that may incur for international orders. All international orders are marked "Merchandise" and will not be marked as "Gift" as this is illegal for my business.

Please check your customs policies to ensure safe delivery.

Returns

If you are unhappy with your bag for any reason, you may return it within THREE (3) days of its delivery for refund of the listing price less 10% restocking fee. Shipping charges are covered both ways by customer. Item must be shipped in a hard box (preferably the original box and packaging it was shipped in) with insurance and delivery confirmation to ensure a safe delivery. The delivery confirmation number must be sent to me within 3 days of its delivery date and be in the exact condition it was received in order for me to accept the return. If the bag is found to be used and not resalable, it will be returned to the customer upon the customer's expense.

FINAL SALES: Custom orders, discounted and sale items are final sales and NONRETURNABLE.

All bags are meticulously inspected while I make them and before shipment; please message me the day of delivery if you find any flaws when you receive the bag so that I may make things right for you.

PLEASE NOTE BEFORE PURCHASE:

- Dimensions:
Read dimensions carefully to ensure the product works for you.

- Color:
Note that colors vary from monitor to monitor settings and this is the nature of buying from an online business. If you would like a leather or fabric swatch, please message me with your name and address so that I can send one (I send up to 3 swatches free of charge and $1 for each additional swatch; payment of swatches is refunded when you make a bag purchase).

- Leather Types:
All my leather bags are made with premium full-grain (aniline and semi-aniline) and some top-grain genuine cowskin leather, typically used in high-end upholstery. Do note that because these leathers are minimally processed leathers (they are not corrected), they retain the beautiful natural markings in the cow hide before tanning like branding, scars, bite marks, fat wrinkles, etc. While I try to place these natural markings on the back, bottom, and discrete places around the bag, I do not throw away all of these parts of the hide because I believe in minimizing waste and using the entire animal. These "blemishes" that add character to each bag and also is the signature to a leather lover that it's high-quality genuine leather!

Local Pick-Up

Because I do not have a store front in Pittsburgh, PA, I do not arrange for local pick-up.

I do ship FREE to customers in Pittsburgh, PA. You will be refunded your shipping charges upon purchase if you have a Pittsburgh, PA address. :)

Custom Orders

If you love a particular bag style but would like it in a different leather color that is available in another style, contact me! If the leather is available for the style you like, I'll gladly set up a custom listing for your purchase. However, I cannot accommodate requests to modify the dimensions or designs of my bags.

Wholesale & Consignment

I do not wholesale or consign at this time.

Questions

Please contact me!