Blog

What would an "over-the-air software update" look like for a bag I made in 2013? My bags, like those fancy software products, get better every year. So, when Heidi wanted to modernize her 11-year-old Ruche Mini in Chestnut, all she had to do was ask!...

⭐⭐⭐⭐⭐ "Thank you Jenny N. Design for making my dream come true! My new custom Axis Tote is dreamy and I’m loving it! Super great quality and easy to work with."

⭐⭐⭐⭐⭐ "I’m a repeat customer and have several of Jenny’s bag designs. They are my go-to everyday bags. The experience of ordering a custom bag from Jenny is unparalleled. I really appreciate Jenny’s patience as I decided on which color and material to choose from. ...

I very rarely see a bag I've made after its been shipped to its new owner - it's happened less than 10 times in 15 years!  Well, this was one of those instances, so I wanted to document the process of repairing a bag to extend its life for many more years of service!

A small expense for a corporation can be a huge investment for a tiny business.  For me, it led to a big improvement in my overall construction and quality of my products.